How to Cancel Netspend Card?

Sometimes, you want to cancel your Netspend card. You have three options to solve the problem.

Netspend card Visa

How to Cancel Netspend Card?

There are three ways a user can deactivate or cancel their Netspend Card: using the entire balance, calling Netspend customer service to deactivate the card, or requesting a check.

The easiest is to use up or withdraw the entire balance from the Netspend prepaid card. This can be done at an ATM, but it is not free. Users have to pay a nominal fee of $2.50 to withdraw from a domestic ATM, and it can go up to $4.95 if the withdrawal is made from an international ATM, which may also include ATM charges.

The most convenient way is to call the Netspend support team at 1-866-387-7363 and ask them to deactivate your account. The catch here is to avoid, if you wish to cancel the card, getting into the promising schemes they will offer you to keep your account running. 

Users can also request a refund check against the remaining balance on their Netspend debit card. No check is issued for balances below $1, and Netspend will charge you a fee of $5.95 if the refundable balance is above $6.94. Users can request a refund check through account login or call the support number. 

Another option users can consider is spending the remaining balance on their Netspend card at places where it is accepted for payment. Payments from Netspend are not subject to extra fees like the above three options. 

How to Delete My Netspend Account?

One way to delete your Netspend Account is to contact the Netspend customer support team. You can either email or call 1-866-387-7363. 

Before deleting your Netspend account, you must ensure that you want to do this because you will never be able to access your account once deleted. Also, simply deleting the app won’t deactivate your account. 

Before deactivating or deleting the Netspend account, it would be best to make sure there is no remaining balance or overdraft. If there is a balance, they should withdraw it by following any of the aforementioned processes. If there is an overdraft or overdrawn account, they will have to settle the payment before deleting their account. 

Where Can I Withdraw Money From My NetSpend Card?

When it comes to withdrawing money from your Netspend card, it works like a debit card. You can go to an ATM that accepts Visa or Mastercard and withdraw money by entering the amount and your PIN.

A Netspend card can be used like any other debit card, where you have already deposited the funds in your account and can use the funds through your card. You can use this card to pay for buying goods and services. Cash can be withdrawn from domestic and international ATMs, for which users must bear some charges. 

Is Netspend down?

No, Netspend is not down; the website is up and running now.

Sometimes, a website is down due to overload, server issues, or maintenance. Anyone can face these issues at any time. However, such cases are pretty rare with the Netspend website. If you encounter any problems, you can contact customer support at 1-866-387-7363 or email

Will NetSpend Send Me a Check?

Yes, if you request one, Netspend will send you a check for the remaining balance in your Netspend account. People ask for a check when they want to deactivate their Netspend card services.

Netspend card users can email or call Netspend customer support at 1-866-387-7363 to request that their card and account be deactivated and that the remaining balance be refunded through check. 

Netspend will charge the user a fee of $5.95 if the refundable balance is above $6.94. No check is issued for a balance below $1.

The whole process of issuing a check can take up to four weeks. Therefore, users must ensure they are willing to pay the fees and wait three to four weeks for the refund check to arrive.

How Do I Speak to a Netspend Representative?

It is easy to contact a Netspend representative or a customer support executive. Their toll-free number is 1-866-387-7363, available from Monday to Friday, 08:00 AM to 10:00 AM (Central Time Zone), and 08:00 AM to 08:00 PM on Saturday and Sunday. 

If you cannot contact the support team by telephone or email, contact Existing customers have a secure inbox to send an email that can be accessed through their online account center. 

How Long Does a Netspend Dispute Take?

Netspend promises to make a decision regarding the dispute within ten days of receiving the dispute notification. It is mentioned in their dispute notification form that a decision on whether the funds will be credited to the Netspend card user’s account or not will be taken within ten days. These are incidents where the Netspend card user enters into a dispute with a merchant. Users can raise a dispute by contacting customer support or through their online account center. They must click ‘Help’ in the main menu and then ‘File a Dispute”.


Daniel Smith

Daniel Smith

Daniel Smith is an experienced economist and financial analyst from Utah. He has been in finance for nearly two decades, having worked as a senior analyst for Wells Fargo Bank for 19 years. After leaving Wells Fargo Bank in 2014, Daniel began a career as a finance consultant, advising companies and individuals on economic policy, labor relations, and financial management. At, Daniel writes about personal finance topics, value estimation, budgeting strategies, retirement planning, and portfolio diversification. Read more on Daniel Smith's biography page. Contact Daniel:

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